Pre-Order Policy

Last updated: June 12, 2021

Interpretation and Definitions 


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. 


For the purposes of this Disclaimer: 

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Phenomune, LLC. 
  • Service refers to the Website. 
  • You means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. 

Pre-order Policy 

Pre-order means that the product is not currently in stock and you must place your order as per normal if you'd like to secure your size before the item arrives with us. 

Pre-orders cannot be cancelled/refunded once placed. The benefit of purchasing Pre-order items is that you will secure your product without risking the item becoming sold out shortly after we list it online. 

Please note dates are not guaranteed and delays may occur, mainly due to sourcing and shipment held by customs. The Company is not held liable for any unforeseen delays that may occur if you wish to Pre-order an item. So please take extra care when placing your order, as we do not issue refunds for unexpected delays, change of mind/sizing or cancellations. We will, however, update you after Pre-order when your items are available for shipping. 

You will proceed through the check out as usual & make full payment when making a Pre-order. Your order will only be shipped upon arrival of the ordered Pre-Order item/s, usually as per the date suggested on the product page at time of order placement. 

In an event a product is not required due to any unforeseen circumstances either by yourself the Company, cancellation of the Pre-order may be permitted, and a store credit will be issued as per our online store policies. 

Contact Us 

If you have any questions about this Pre-order, You can contact Us: